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Frequently Asked Questions

Covid-19 Special Enquiries
  Due to continued pressure with Royal Mail, orders may take longer to b...
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Placing Your Order
  When will my Order be shipped?Order before 2pm BST for same day dispat...
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Your Order
    I have made a mistake on my order. What should I do?Before you compl...
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Delivery
  How long will it take for my Boomf to be delivered?For information on ...
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Products to Europe
  Why can I not see all of your products?  As we are a UK based company,...
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Card-Specific Questions
  Does the Bomb come ready to pop? Should I open the envelope?The Bomb i...
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Technical Issues
    Have you tried...   1.If you are using your phone, try placing your ...
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Balloon Pets
  How will my Boomf Balloon Pet be delivered?All Boomf Balloon Pets are ...
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Photo / Creative Questions
  What kind of images can I upload?You can upload multiple images at onc...
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Marshmallows
    How long do Boomf marshmallows stay fresh for?In their packaging, 9-...
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