Your Order Your Order

Your Order

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To place an Order with us you may want to upload your pictures from Facebook, Instagram or your computer. Once you are happy with your Boomf Product you can place your Order and make payment. Having checked your Order on the confirmation page, you will then confirm your Order on our Site, and we will send you an email confirmation of your Order.

To place an Order you will need to follow the Order procedure set out on the Site. All Orders are subject to acceptance, by means of an Order Confirmation, by us and we are entitled to refuse any Order placed by you. The Order Confirmation will contain details of your Order, the Price and may contain an estimate of the delivery time for the Order. As long as we receive full payment, once we have sent your Order Confirmation we will start to process your Order and create your personalised Boomf Product. Please note that as Boomf Products are personalised your Order can only be returned if Faulty and your Order cannot be cancelled.

If we are unable to fulfil an Order after accepting payment we will refund your money and cancel the contract. Any times or dates stated for delivery are estimates only. We will make reasonable efforts to deliver Boomf Products within the time specified, but we do not accept liability for any failure to deliver within that time.

We may bar or prevent an individual Order and/or Account, User, email address or other identifier from making purchases or otherwise interacting with us where we reasonably suspect an association with fraud or other infringements of the law.

You undertake that all details you provide to us for the purpose of purchasing Boomf Products via the Site will be correct.

We endeavour to display and describe as accurately as possible the printed colours on the Boomf Products which appear on Our Site, but we cannot undertake to give any assurance that the colours supplied will exactly match those displayed on your monitor or mobile telephone.

If you wish to change or cancel your order you must reach us before the order has gone to print, once printed we are unable to change your order. If this is the case please call us immediately on +44 1183 218921, as we may not respond to e-mail requests quick enough to catch an order before printing. Please note that our customer service line is open weekdays only between 9:30am and 5:30pm. Whilst we hope we can help you, we take no responsibility for changing or cancelling an order after it has been placed.

Under the General Data Protection Regulation (GDPR), customers have the right to delete their account removing all personal data that Boomf hold to fulfil an order (for details please see Privacy Policy). If a customer has deleted their account we are unable to refund you for an order, as there will be no trace of the order on our system.

 

Last updated 8th December 2020.

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