# boomf-gift

> Public Help Center articles for boomf-gift.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [US delivery](https://support.boomf.com/en-US/us-delivery-108136.md): Orders received by 12pm (EST) Monday - Friday. are dispatched same day*. Delivery times are estimates only and can change due to local factors and demand. For pricing information on your shipment, please refer to the price quoted in your order basket
- [EU delivery](https://support.boomf.com/en-US/eu-delivery-108138.md): Orders received by 4pm (GMT/BST) Monday - Friday. are dispatched same day*. Christmas Deliveries: Please note that deliveries to the EU and European countries in time for Christmas are not guaranteed.The last day for Christmas Deliveries to the EU is
- [Global delivery](https://support.boomf.com/en-US/global-delivery-108141.md): Orders received by 4pm (GMT/BST) Monday - Friday. are dispatched same day*. Delivery times are estimates only and can change due to local factors and demand. For pricing information on your shipment, please refer to the price quoted in your order bas
- [UK delivery](https://support.boomf.com/en-US/uk-delivery-108134.md): Orders received by 4pm (GMT/BST) Monday - Friday. are dispatched same day*. * * * * *. Delivery times are estimates only and can change due to local factors and demand. For updates from Royal Mail about possible industrial action, strikes and delays
- [UK Christmas Delivery](https://support.boomf.com/en-US/uk-christmas-delivery-168691.md): Orders received by 4pm (GMT/BST) Monday - Friday. are dispatched same day*. * * * * *. Delivery times are estimates only and can change due to local factors and demand. Here you’ll find the latest recommended posting dates to make this Christmas the
- [I accidentally left the billing address the same as the delivery address. What now?](https://support.boomf.com/en-US/i-accidentally-left-the-billing-address-the-same-as-the-delivery-address-what-now-108192.md): Although required for payment processing, we don't store billing information so we can't update it. However, this won't affect the delivery of your order if the payment went through.
- [I haven't received an email confirming my order. Will I get one?](https://support.boomf.com/en-US/i-havent-received-an-email-confirming-my-order-will-i-get-one-108194.md): You will receive a confirmation email within 5 minutes of placing your order, and a second email letting you know that your order has been shipped from our factory. If you haven't received one, please check your spam or junk inbox. Alternatively, it
- [My order hasn't arrived. What do I do?](https://support.boomf.com/en-US/my-order-hasnt-arrived-what-do-i-do-108195.md): - Please log into your account to see when your order was posted and allow the full delivery time. -Please note that Royal Mail, Priority Airmail and Standard/Economy International shipments are NOT TRACKED. Shipment numbers you may find attached to
- [When will my order be posted?](https://support.boomf.com/en-US/when-will-my-order-be-posted-108196.md): You will receive an email when your order has been dispatched. To log into your account and see if your order has been dispatched please check here.
- [Where's my order?](https://support.boomf.com/en-US/wheres-my-order-108197.md): Head to your account page and check the 'Shipping status'.
- [Your Order](https://support.boomf.com/en-US/your-order-108145.md): To place an Order you will need to follow the Order procedure set out on the Site and you may want to upload your pictures from Facebook, Instagram or your computer to create the perfect gift for your loved ones. Once you are happy with your Boomf Pr
- [Your Delivery](https://support.boomf.com/en-US/your-delivery-108146.md): The delivery location of your Boomf Product will be as shown on the Confirmation Page and on the Order Confirmation e-mail. You can check these details here:. Account | Boomf. We will endeavour to process your Order and manufacture your Boomf Product
- [Price, payment, VAT and currencies](https://support.boomf.com/en-US/price-payment-vat-and-currencies-108147.md): All prices are inclusive of VAT. VAT is based on the final value of your order, at the current rate in force in the UK. Payment must be made at the time of placing your Order which is accepted by Us. Payment in full will be taken at this time and the
- [Website access](https://support.boomf.com/en-US/website-access-108148.md): While we endeavour to ensure that the Site is normally available 24 hours a day, we shall not be liable if for any reason the Site is unavailable at any time or for any period. This Site contains links to websites operated by third parties that are n
- [Our Add-On Gifts](https://support.boomf.com/en-US/our-add-on-gifts-108178.md): ADD ON INGREDIENTS. Mini Prosecco and Truffles. Contents:. Ingredients:. Bottega Gold Prosecco 20cl ABV 11%. ALLERGENS: SULPUR DIOXIDES/SULPHITES. Love Cocoa Salted Caramel Truffles 50g. 100% Natural Ingredients. Milk chocolate cocoa solids: 44% mini
- [Our LetterBox Gift Box Range](https://support.boomf.com/en-US/our-letterbox-gift-box-range-108183.md): TEATIME TREATS LETTERBOX GIFT. Contents:. Ingredients:. Willie's Cacao Luscious Orange, Orange Dark Chocolate 50g. Cocoa solids 65% minimum. Cocoa mass, raw cane sugar , cocoa butter , essential orange oil 0.1%. Suitable for vegans. Free from Dairy,
- [Our Large Gift Box Range](https://support.boomf.com/en-US/our-large-gift-box-range-108176.md): THE BUMPER SWEETS GIFT BOX. Contents:. Ingredients:. Giant Love Hearts. Sugar, Acidity Regulators: Malic Acid; Stearic Acid, Sodium Bicarbonate, Modified Starch, Magnesium Stearate, Anti-Caking Agent: Magnesium Carbonate; Flavourings, Colours: Anthoc
- [Marshmallows and Chocolate](https://support.boomf.com/en-US/marshmallows-and-chocolate-108187.md): _______________________________________________________________. MARSHMALLOWS. Ingredients:. Sugar, Glucose Syrup, Water, Bovine Gelatine (Sulphites), Corn Flour, Icing Sugar, Salt, Vanilla Natural Flavouring (0.33%). Allergens: For allergens, see i
- [Placing Your Order](https://support.boomf.com/en-US/placing-your-order-108199.md): When will my Order be shipped?. Order before 4pm BST/GMT for same day dispatch (Monday - Friday). You will receive an email when your order has been dispatched. To log into your account and see if your order has been dispatched please check here. Wil
- [Your Order](https://support.boomf.com/en-US/your-order-108200.md): I have made a mistake on my order. What should I do?. Before you complete your order, please check you have created your product with the right personalisation. Also check the recipient address is correct. If the address is not correct, head to your
- [Delivery](https://support.boomf.com/en-US/delivery-108201.md): How long will it take for my Boomf to be delivered?. For information on our shipping times please visit Shipping Info. Where do you ship to?. EVERYWHERE!. Do you deliver to UAE?. We do indeed. However, any orders being shipped to UAE must be sent to
- [Card-Specific Questions](https://support.boomf.com/en-US/card-specific-questions-108202.md): Does the Bomb come ready to pop? Should I open the envelope?. The Bomb is ready to pop. Your bomb arrives in an outer mailing envelope with a shipping label on, which you can open. Inside, there is a white cardboard envelope with multi-colour circles
- [Technical Issues](https://support.boomf.com/en-US/technical-issues-108203.md): Have you tried... 1.If you are using your phone, try placing your order on a desktop computer or laptop, as that can sometimes work better. 2.Try logging out and logging in. There are a couple of issues this can fix. 3.Email hello@boomf.com, or chat
- [Photo / Creative Questions](https://support.boomf.com/en-US/photo--creative-questions-108204.md): What kind of images can I upload?. What size & shape should my images be?. For our products, we would advise using square images - you can crop any image you upload on our site using our edit function. The images you upload should be between 500-1000
- [Contact Us](https://support.boomf.com/en-US/contact-us-108207.md): The fastest and easiest way to get in touch is using our live chat service, but you can also get in touch using the below:. hello@boomf.com. BOOMF. Boomf Gifts Ltd. Unit 1. Meadow Road. Reading. Berkshire. RG1 8LB. United Kingdom. Mon-Fri 9:00am to 1
- [About Boomf](https://support.boomf.com/en-US/about-boomf-108208.md): Send more than a card. Finding the perfect gift for someone can be as tricky and time-consuming as finding a new pair of jeans, untangling your earphones or parallel parking. Luckily at Boomf we have found the solution! (To one of our conundrums anyw