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My order hasn't arrived. What do I do?Updated 2 years ago

- Please log into your account to see when your order was posted and allow the full delivery time. 

-Please note that Royal Mail, Priority Airmail and Standard/Economy International shipments are NOT TRACKED. Shipment numbers you may find attached to these are ‘proof of postage’ and show that the item has entered the postal network.

- Please check the delivery address that you input is correct.

-  If you upgraded to a tracked service when checking out please follow the link in your order dispatched email to see the current location of your order.

- If your item is still missing please contact us at [email protected] 

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