My order hasn't arrived. What do I do?Updated 2 years ago
- Please log into your account to see when your order was posted and allow the full delivery time.
-Please note that Royal Mail, Priority Airmail and Standard/Economy International shipments are NOT TRACKED. Shipment numbers you may find attached to these are ‘proof of postage’ and show that the item has entered the postal network.
- Please check the delivery address that you input is correct.
- If you upgraded to a tracked service when checking out please follow the link in your order dispatched email to see the current location of your order.
- If your item is still missing please contact us at [email protected]