Although required for payment processing, we don't store billing information so we can't update it. However, this won't affect the delivery of your order if the payment went through.

<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Although required for payment processing, we don&apos;t store billing information so we can&apos;t update it. However, this won&apos;t affect the delivery of your order if the payment went through.

I accidentally left the billing address the same as the delivery address. What now?

You will receive a confirmation email within 5 minutes of placing your order, and a second email letting you know that your order has been shipped from our factory. If you haven't received one, please check your spam or junk inbox. Alternatively, it

<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You will receive a confirmation email within 5 minutes of placing your order, and a second email letting you know that your order has been shipped from our factory.<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you haven&apos;t received one, please check your spam or junk inbox. Alternatively, it could be a typo when your account was set up. Get in touch and we&apos;ll help!

I haven't received an email confirming my order. Will I get one?

- Please log into your account to see when your order was posted and allow the full delivery time. -Please note that Royal Mail, Priority Airmail and Standard/Economy International shipments are NOT TRACKED. Shipment numbers you may find attached to

<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">- Please log into your account to see when your order was posted and allow the full delivery time.&#xA0;<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">-Please note that Royal Mail, Priority Airmail and Standard/Economy International shipments are NOT TRACKED. Shipment numbers you may find attached to these are &#x2018;proof of postage&#x2019; and show that the item has entered the postal network.<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">- Please check the delivery address that you input is correct.<span style="font-size:14.5pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">- &#xA0;If you upgraded to a tracked service when checking out please follow the link in your order dispatched email to see the current location of your order.<span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">- If your item is still missing please contact us at hello@boomf.com&#xA0;

My order hasn't arrived. What do I do?

You will receive an email when your order has been dispatched. To log into your account and see if your order has been dispatched please check here.

<span id="isPasted" style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You will receive an email when your order has been dispatched. To log into your account and see if your order has been dispatched please&#xA0;<a href="https://boomf.com/account" style="text-decoration:none;"><span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">check here</a><span style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.

When will my order be posted?

Head to your account page and check the 'Shipping status'.

<span id="isPasted" style="font-size:13.999999999999998pt;font-family:Roboto,sans-serif;color:#131414;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Head to your account page and check the &apos;Shipping status&apos;.&#xA0;

Frequently Asked Shipping Questions

I accidentally left the billing address the same as the delivery address. What now?

I haven't received an email confirming my order. Will I get one?

My order hasn't arrived. What do I do?

When will my order be posted?

Where's my order?